Action records
Statuses: open, in progress, awaiting evidence, verified closed, reopened.
Rules
- Do not automatically assign safety priorities, deadlines or closure from the worksheet.
- 'Verified closed' requires the appropriate person's recorded review and evidence; it is not the worksheet's certification.
- Record missed access and the next attempt separately from completion.
- Preserve the original finding when recording a later resolution.
- Avoid resident health details or unnecessary personal data.
- Use the appropriate escalation process for urgent concerns; do not wait for a newsletter cycle.
Before you send this
Leave an action open when completion has not been demonstrated. Take any immediate safety concern through the appropriate established process.