Resident Engagement and Complaints Regime (Building Safety Act 2022)

Resident Engagement and Complaints Regime (Building Safety Act 2022). A statutory regime under the Building Safety Act 2022 requiring Accountable Persons for higher-risk buildings to develop a strategy for engaging residents in safety decisions and operate a formal complaints system with escalation routes to the Building Safety Regulator. This page provides a structured summary, key provisions, and practical guidance on the application of Resident Engagement Strategy to UK fire safety engineering, building design, and Building Safety Act compliance.